🚖 Privacy Policy – Zipyo

Last Updated: October 2025

Website: https://taxi.letscudde.in

Brand Name: Zipyo


1. Introduction

Welcome to Zipyo, operated under the domain taxi.letscudde.in (“we”, “our”, or “us”). Zipyo is an online platform that enables users to book E-Rickshaw, Scooty, and emergency Ambulance rides for safe, secure, and reliable local transportation.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly in compliance with applicable data protection laws in India.


2. Information We Collect

We collect the following types of information to provide and improve our services:


a. Personal Information

Full Name


Phone Number


Email Address


Gender (for women-to-women rides)


Pickup and Drop-off Locations


b. Device & Usage Information

IP address, browser type, and operating system


App usage statistics and crash logs


GPS location data (to enable ride tracking and route optimization)


c. Payment Information

Transaction details, payment method (processed via secure third-party gateways; we do not store card details).


3. How We Use Your Information

We use the collected information for:


Booking and managing rides


Ensuring passenger and driver safety


Providing emergency support and ambulance services


Sending ride confirmations, invoices, and updates


Improving service quality and app performance


Complying with legal and regulatory requirements


4. Sharing of Information

We may share your information only in the following cases:


With verified drivers assigned to your ride


With emergency responders in case of safety or medical emergencies


With law enforcement if required by law


With trusted service providers (for payment processing or analytics), bound by confidentiality


We never sell or rent your personal data to any third parties.


5. Data Retention

We retain your information only as long as necessary for service, legal, or regulatory purposes. You may request deletion of your account by contacting us.


6. Security

We implement strong security measures including encryption, access control, and regular audits to protect your data from unauthorized access or misuse.


7. Your Rights

You have the right to:


Access, correct, or delete your data


Withdraw consent for marketing communications


Raise complaints regarding data misuse


To exercise these rights, contact us at support@letscudde.in.


8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.


9. Updates to Policy

We may update this policy occasionally. Updates will be posted on this page with a new “Last Updated” date.


10. Contact Us

For any privacy-related concerns:

📧 Email: support@letscudde.in

🌐 Website: https://taxi.letscudde.in

📍 Address: LetsCudde Mobility, Assam, India


⚖️ Terms and Conditions – Zipyo

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Zipyo platform, accessible via taxi.letscudde.in and the Zipyo mobile app. By booking or using any Zipyo service, you agree to comply with these Terms.


2. Service Overview

Zipyo provides:


E-Rickshaw rides for local commutes


Scooty rides (Women-to-Women) for safety and empowerment


Emergency Ambulance Add-on Services for medical needs


We aim to ensure safe, reliable, and affordable transportation for everyday needs such as office, college, market, shopping, and emergency travel.


3. Eligibility

Users must be 18 years or older to register and use the platform.


For women-only rides, both rider and driver must identify as women.


By using our service, you confirm the accuracy of the information you provide.


4. Booking and Payment

Rides can be booked via the app or website.


Fare details will be displayed before confirming a booking.


Payments can be made via cash, UPI, or other online methods.


Any cancellations must follow Zipyo’s cancellation policy.


5. User Responsibilities

You agree to:


Provide accurate personal and location information


Maintain respectful behavior with drivers and support staff


Not engage in unlawful, abusive, or unsafe conduct during rides


Use the service for legitimate travel purposes only


Zipyo reserves the right to suspend accounts violating these terms.


6. Driver Responsibilities

Drivers registered with Zipyo must:


Possess valid licenses and vehicle documents


Follow traffic and safety rules


Ensure vehicle cleanliness and maintenance


Respect passenger privacy and safety


7. Emergency & Safety

In case of an emergency, riders can use the in-app SOS or emergency contact feature.


Zipyo may share location and contact details with authorities or emergency responders if necessary.


8. Limitation of Liability

Zipyo acts as a facilitator between riders and drivers. We do not own vehicles and are not liable for:


Delays, accidents, or incidents caused by third-party drivers


Loss of personal belongings during rides


Any indirect or consequential damages


However, we take all complaints seriously and will investigate safety-related issues promptly.


9. Intellectual Property

All rights related to the Zipyo brand, logo, and platform content belong to LetsCudde Mobility. Users may not copy, modify, or use the brand for unauthorized purposes.


10. Termination

Zipyo may suspend or terminate user accounts for misuse, fraudulent activity, or breach of these Terms.


11. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Assam, India.


12. Contact Information

📧 Email: support@letscudde.in

🌐 Website: https://taxi.letscudde.in

📍 Address: LetsCudde Mobility, Assam, India